as “Meredith Connolly"
as “Meg Harris”
as “Aaron Wise”
Meet regularly. Integrating the compliance program into regularly scheduled meetings of various departments can help providers
proactively identify and mitigate risks to the organization.
Ask questions. Employees at all levels should feel empowered (and be encouraged) to ask questions about the compliance
implications of business decisions without fear of retaliation.
Investigate thoroughly. Once a potential compliance issue is raised, a thorough investigation should be conducted as quickly
as possible involving all relevant parties.
Report up. Compliance issues should be reported up through the chain of command, especially when decisions about retaining
counsel and reporting overpayments need to be made.
Close the loop. When a compliance issue is resolved, close the loop with all involved so that employees have closure and
understand that the organization takes compliance seriously.
The Unknown Unknowns podcast is a one week, 5-episode podcast, which exposes the complexities of a compliance investigation
in a typical healthcare organization. Please join us as Hancock Daniel celebrates Corporate Compliance and Ethics Week in this spirited
dramatization of a billing compliance matter – acted out by Hancock Daniel’s own lawyers and staff. You may follow us on Facebook and Twitter
during Corporate Compliance and Ethics Week as we post daily tips regarding compliance. We invite you to also visit
to subscribe to Hancock Daniel’s Alerts and Advisories on many relevant healthcare topics.